You will be asked for your UC login.
For PC users:
To install EndNote 20, double click on the EndNote20.exe file downloaded from the above link. Extract this file file onto your desktop by clicking on the the three ... and selecting your Desktop. This will create two new files, EN20Inst.msi and License.dat. Double click on EN20Inst.msi to start the install. The license.dat file must be present in the same folder.
For the CWYW Tool bar to appear in Word
Open EndNote
* Please note if the Cite While You Write tick box is already selected please untick the box and click Next. Then follow steps again to reestablish the CWYW toolbar in Word.
The Latest EndNote 21 Installation package for MAC is listed as an unidentified developer. To install EndNote 21 on MAC.
Ensure that Word and any old version of EndNote are closed.
1. Hold the control key down and click on the Endnote.pkg icon
2. Click on Open
Follow the prompts and install as normal
It is a known compatibility issue on M1 Apple Silicon Macs with the new Universal Microsoft Word. Basically the issue is that the Word add-in "Cite while you write" does not launch in the Universal Apple Silicon Microsoft Word version. Clarivate needs to update the plug-in for native compatibility.
The work-around is :
Go to Finder-Applications-Microsoft Word. Right-click Microsoft Word, choose "Get Info" and check the box "Open Using Rosetta." This forces Microsoft Word to launch as an Intel program and restores compatibility with the Endnote Plugin
Microsoft Word EndNote bar is Greyed out.
On M2 MACs if the Microsoft Word EndNote Bar appears but is greyed out with EndNote 20 or EndNote 21 Turn off Rosetta.
Quit Word and EndNote. Go to Finder-Applications-Microsoft Word. Right-click Microsoft Word, choose "Get Info" and uncheck the box "Open Using Rosetta." Restart you MAC.
Sometimes during the install process EndNote online can be selected in the Word Application over EndNote.
Click on the EndNote toolbar -> Preferences -> Applications -> EndNote -> OK
This will restore EndNote as the default application for Word.
