Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Library Subject Guides

EndNote Guide: How do I stop a Server Busy message in Word 2016

Word 2016 CWYW "Server Busy"

If you receive the Server Busy dialog when attempting to use the EndNote Cite While You Write (CWYW) tools for Microsoft Word on a Windows system, you can do the following:

  1. Click to Cancel the "Server Busy" dialog.
  2. Switch to the EndNote application.
  3. Click the Tools menu > Cite While You Write [CWYW] > Format Bibliography.
  4. In the Format Bibliography dialog, click on the Instant Formatting tab.
  5. Click Settings.
  6. Uncheck the option "Check for Citation Changes" and click OK.
  7. Click OK.

You should now be able to work with your document without receiving the Server Busy dialog. If the problem persists, you can follow these steps:

  1. Click to Cancel the "Server Busy" dialog.
  2. Switch to the EndNote application.
  3. Click the Tools menu > Cite While You Write [CWYW] > Format Bibliography.
  4. In the Format Bibliography dialog, uncheck the option to "Link in-text citations to references in the bibliography."
  5. Click OK.

Help

Profile Photo
Dave Lane
Try enabling Javascript to view this chat, or email me if it's still not working.
Contact:
EPS Library - Kā Puna Pūkaha me te Pūtaiao
☎ (03) 369 3903