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EndNote Guide: EndNote Error message in Word

EndNote Files

Downloading EndNote

Request EndNote Access

You will be asked for your UC login.

Complete the ServiceNow form and you will be emailed the download link and access code, along with instructions for installing EndNote on your own device. 

If you have any questions about installing EndNote, please contact Digital Services: IT Service Desk | University of Canterbury

Additional Files

The Library provides some modified and additional Filters and Styles.

Note that any zipped files need to be 'unzipped' i.e. right-click and choose the extract command. Copy these files to your EndNote file folder location.

If you just need the APA 7th style, note that this is not 'zipped'. Just save it into your styles folder.

C:/Progam Files (x86)/EndNote 20/Styles

Download:

EndNote Error message in Word

If an "EndNote Error" message appears when attempting to update your bibliography in Word.

Our theory is that EndNote 20.5 and EndNote 21 no longer manages to write to the Windows registry. Among other things, "Recent libraries" are added there. So what you had in the Windows registry remains there after the 20.5 update, no matter what you do/which libraries you use.

How to Solve this problem

  1. Open your library (EndNote: File > Open library), and set EndNote to always open this library.
  2. EndNote: Edit > Preferences > Libraries.
  3. Click the "Add Open library" button, and change "When EndNote starts" to "Open the specified libraries" > Apply > Ok.
  4. Select the previous library.  Click on Remove library. 
  5. Add Open library  > Save